Pre-Launch
Booking Offers

1. Legal Controller Information

This digital platform is fully operated by BD Premium Property Care Limited, with its official registered corporate operational physical address localized at 1 Sunny Nook Magazine Road, Cork, Ireland. Companies Registration Office (CRO) Number: 819130. VAT Registration Number: IE4753323OH. You can establish direct legal correspondence via: info@bdpropertycare.ie.

2. Types of Personal Information Managed

When you fill out our pipeline forms, we safely handle: Individual Identity Name, Exact Property Location Address/Eircode, Personal Mobile Contact Line, and Email Information parameters.

3. Purpose and Third-Party Pipelines

This structural material is exclusively handled to process pricing estimations. Transmission occurs safely using end-to-end secure pipelines managed by our vendor processor, Formspree Inc. (acting under strict standard data protection rules). We do not share information with brokers, advertising engines, or tracking parties.

4. Retention & Your Erasure Rights

We keep information for a maximum of 12 months after your evaluation unless you move forward with a full operations contract. Under EU Law, you have the complete right to request a full report on your data or order immediate removal. To execute this, email us at info@bdpropertycare.ie, and we will delete your records within 48 hours.

1. Introduction and Agreement

These Terms and Conditions govern all exterior property maintenance and cleaning services provided by BD Premium Property Care Limited ("we", "us", "our") accessed via bdpropertycare.ie or booked directly by any client ("you", "your"). By booking an estimate, using our online estimator tool, or permitting us to commence work on your property, you agree to be legally bound by these Terms and Conditions.

2. Quotations and Pricing

All estimates are valid for 30 days from the date issued unless otherwise specified. Online estimates are based on general measurements or information provided by the client; if hidden issues, unexpected severe contamination, structural defects, or inaccurate details arise once work begins, we reserve the right to adjust the price, and any variation will be discussed and agreed with you before proceeding. All prices quoted may be subject to VAT where applicable.

3. Client Responsibilities and Property Access

The client must ensure uninterrupted access to the property, including outdoor water sources, electricity supply (if required), and work areas, on the scheduled date and time. Any pre-existing damage, fragile surfaces, loose roof tiles, faulty seals, or leaky windows must be disclosed prior to work commencing; we are not liable for pre-existing damage revealed during cleaning. For safety, children and pets must be kept away from the immediate work zone at all times.

4. Water and Power Supply

Unless otherwise agreed in writing, the client agrees to supply access to an outdoor water tap and electricity if required. We accept no liability for equipment disruption or delays caused by insufficient or interrupted local water supplies.

5. Liability and Limitations

We clear gutters and downpipes of blockages but do not inspect underground drainage integrity, and are not responsible for overflow or pooling caused by blocked underground downpipes or full soakaways. We apply industry-standard methods but accept no liability for stripping loose, degraded, or flaking paint/render that was already failing, nor for minor botanical drift or damage to plants unless caused by gross negligence. Claims for property damage must be reported in writing within 48 hours of service completion, with photographic evidence.

6. Weather and Scheduling

Exterior property maintenance is weather-dependent. In severe weather, we reserve the right to reschedule the job to the next available date without financial penalty.

7. Payment Terms

Payment is due upon completion of the work unless a prior corporate credit or invoice agreement has been established in writing. Late payments may incur a fixed administrative late-payment charge and reasonable debt recovery costs, in line with applicable Irish commercial payment regulations.

8. Cancellation and Rescheduling

Clients may cancel or reschedule with at least 24 hours' notice. Cancellations with less notice, or on-site access failures due to client fault, may incur a call-out or cancellation fee.

8.3 Statutory Cancellation Rights (Distance Contracts): Where you book as a consumer via a distance means (our website, online form, or telephone), you may also have a statutory right to cancel your contract within 14 days of booking, without giving a reason, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. By confirming a service date that falls within this 14-day period, you expressly request that we begin work before the cancellation period ends, and you acknowledge that once the service has been fully carried out, you lose this right to cancel. If you cancel after work has started but before it's finished, you will be liable to pay an amount proportionate to the service already provided up to that point.

9. Governing Law

These Terms and Conditions are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction over any disputes.

10. Contact Information

For queries, contact us at info@bdpropertycare.ie or via bdpropertycare.ie.